91piso Frequently Asked Questions

Creating a 91piso account takes under three minutes. Click the Register button on the homepage, fill in your full name, mobile number, email address, and preferred password, then verify your mobile number via SMS OTP. You must be at least 21 years old and physically located in the Philippines to register.

91piso requires a valid Philippine government-issued ID for KYC — accepted IDs include PhilSys national ID, passport, driver's licence, UMID, SSS ID, or GSIS ID. You will also need to submit a clear selfie alongside your ID. KYC is required before your first withdrawal can be processed.

No. 91piso strictly allows one account per person. Duplicate accounts violate our Terms and Conditions and will result in all accounts being closed and balances forfeited. If you have lost access to your existing account, contact our 24/7 support team to recover it instead of creating a new one.

On the login page, click "Forgot Password" and enter your registered mobile number or email address. You will receive a reset link or OTP within 60 seconds. Follow the instructions to set a new password. If you no longer have access to your registered number or email, contact support for identity-verified account recovery.

To permanently close your account, contact the 91piso support team via live chat or email at [email protected] with a closure request. Any verified PHP balance will be returned to your registered payment method before closure. Note that account closure is different from self-exclusion — for problem gambling concerns, please use the self-exclusion tool instead.

GCash deposits on 91piso are credited instantly — typically within 30 seconds of a successful GCash transaction. There is no manual review for standard GCash deposits. The minimum GCash deposit is ₱100. If your deposit does not reflect after five minutes, contact support with your GCash transaction reference number.

The minimum deposit on 91piso is ₱100 for GCash and Maya. Bank transfer minimums (BPI, BDO, Metrobank) may vary but are typically ₱200. There is no maximum deposit limit per transaction, though high-value deposits may trigger additional AMLA compliance checks as required by Philippine law.

GCash withdrawals from 91piso are processed within 10 minutes of approval for verified accounts. The approval stage typically takes 5 to 30 minutes during business hours and up to 2 hours during peak periods. Bank withdrawals (BPI, BDO, Metrobank) take one to three business days. KYC must be completed before any withdrawal is processed.

91piso does not charge processing fees on GCash or Maya deposits and withdrawals. Any fees applied by your bank or GCash on their end are outside 91piso's control. Bank transfer withdrawals may incur standard inter-bank transfer fees depending on your bank's own fee schedule.

Yes, 91piso accepts deposits via BPI online banking, BDO online banking, and Metrobank online banking through QR Ph and bank transfer channels. Processing time is typically 5 to 30 minutes for online banking deposits. You can also deposit via 7-Eleven CLiQQ for cash-based transactions across the Philippines.

91piso offers hundreds of slot games including popular JILI slots titles such as Fortune Gems, Money Coming, and Crazy777, as well as slots from other top Asian and international providers. Games range from classic 3-reel slots to feature-packed video slots with free spins, multipliers, and jackpot pools — all playable in PHP.

Yes, 91piso is fully optimised for mobile play on both Android and iOS devices. All games — including live casino, slots, bingo, and sports betting — are accessible through the mobile browser with no app download required. The interface automatically adjusts to your screen size for a smooth playing experience.

All games on 91piso use certified Random Number Generator (RNG) technology and are supplied by licensed game providers. Slot RTP (Return to Player) rates are set by the game provider and typically range from 94% to 97% for most titles. Live casino games use real physical equipment streamed in real time, with no digital manipulation of outcomes.

Yes, 91piso's sportsbook covers PBA (Philippine Basketball Association) games across all conferences — Philippine Cup, Commissioner's Cup, and Governors' Cup. You can bet on match winners, handicaps, totals, and live in-play markets. NBA, UFC, boxing, and other international sports are also available.

Yes, 91piso offers live online sabong (cockfighting) streaming from licensed arenas across the Philippines, subject to applicable regulatory status at the time of your visit. All sabong events are streamed live with real-time betting. Minimum bet amounts and arena schedules are displayed in the sabong lobby.

91piso offers a welcome deposit bonus for new players on their first qualifying deposit. The exact bonus percentage and maximum bonus amount are displayed on the promotions page at the time of registration. All welcome bonuses are subject to wagering requirements before winnings can be withdrawn — read the specific terms for each offer carefully.

A wagering requirement (also called a rollover or playthrough) is the number of times you must bet your bonus amount before withdrawing bonus-derived winnings. For example, a ₱500 bonus with a 20x wagering requirement means you must place ₱10,000 in total bets before withdrawing. Different game types contribute different percentages toward wagering completion — check the specific promotion terms on 91piso.

91piso rewards regular players through its loyalty programme. Points are earned on every qualifying bet placed across slots, live casino, and sports betting. Accumulated points unlock higher VIP tiers which provide benefits such as increased withdrawal limits, dedicated account managers, faster cashback, and exclusive reload bonuses. Full tier details are available in your account dashboard.

Yes, all 91piso bonuses have an expiry period — typically 7 to 30 days from the date of credit, depending on the promotion. If wagering requirements are not met before the expiry date, the bonus and any bonus-derived winnings are forfeited. The exact expiry period for each bonus is stated clearly in the individual promotion terms and in your 91piso bonus wallet.

No. Bonus funds credited to your 91piso account cannot be withdrawn until all wagering requirements for that bonus are fully completed. You may, however, withdraw your real-money balance at any time regardless of bonus status — though in some cases accepting a bonus may lock your cash balance until wagering is complete. Always read the specific terms before opting in to any promotion.

Yes, 91piso operates under the regulatory authority of PAGCOR — the Philippine Amusement and Gaming Corporation — which is the government body responsible for licensing and regulating online gaming in the Philippines. Playing on a PAGCOR-regulated platform like 91piso is legal for Filipino residents aged 21 and above.

The minimum age to play on 91piso is 21 years old. This is a strict legal requirement under PAGCOR regulations — no exceptions. Every account is subject to age verification during the KYC process. Any account found to belong to a person under 21 will be immediately closed and all deposits returned.

Log in to your 91piso account, go to Account Settings, and select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits. Limit reductions take effect immediately. Limit increases require a 24-hour cooling-off period before activation, giving you time to reconsider. You can also set session time limits and loss limits from the same menu.

You can request self-exclusion by contacting 91piso's live chat support at any time — just say "I need to self-exclude" and our team will process it within 5 minutes, no questions asked. Self-exclusion is available for a minimum of 6 months or permanently. During the exclusion period, your account is completely inaccessible and cannot be reactivated early.

Yes. 91piso protects all player data with TLS 1.3 encryption in transit and AES-256 encryption at rest. Passwords are stored in irreversible hashed form — no 91piso staff member can read your password. 91piso complies with the Data Privacy Act of 2012 (RA 10173) and is registered as a personal information controller with the National Privacy Commission of the Philippines.